In a recent J.D. Power Customer Service Index Study, in which brands are ranked based on overall customer satisfaction for maintenance/repairs, Porsche has placed first overall for automotive companies. Porsche also received first-place honors in related studies for premium autos, SUVs, and cars. Our team at Porsche West Houston is proud to announce this recognition, and we are here to uphold our brand’s standards in Space City every day. Visit our West Houston Porsche Center today to see what makes us a leading brand in the auto industry.
CSI Study Insights
J.D. Power’s Customer Service Index Study, or CSI Study, focuses on brands’ overall customer satisfaction for repair and maintenance work for owners/lessees of vehicles from the 2021-2024 model-years. With over 55,000 respondents, this study encapsulates a significant look at auto brands and their customer satisfaction rates. Porsche came out on top in every category in the study, which include the following:
- Service Advisors
- Service Facilities
- Service Initiation
- Service Quality
- Vehicle Pick-Up Process
Visit Us at Porsche West Houston Today
Our team at Porsche West Houston is thrilled to be part of this recognition, and we invite you to visit us near Katy to see what makes our brand the leading figure in the industry. In addition to our service and maintenance facility, we offer a comprehensive new luxury vehicle inventory, a wide selection of quality used and Certified Pre-Owned vehicles, plus competitive finance/lease options for drivers in the Houston, West Houston, and Katy regions. We are excited to work with you, so stop by Porsche West Houston today and get started with our luxury experts on the Katy Freeway.